Privacy

This Privacy Policy outlines how we at Promax Mad4Love collect, use, and protect your personal information, whether you interact with us online or offline.

We are committed to safeguarding your personal information and will only use or disclose it for our business purposes with your explicit consent. We do not share your personal information with third parties.

Scope

This policy applies to visitors of our website www.mad4.love, users of our services, individuals who contact us via phone, email, or other methods, and customers.

Information We Collect

We may collect the following types of personal information:

  • Names, email addresses, encrypted passwords, phone numbers, interests, and activity on Promax Mad4Love.
  • Records of your consents, including the date, time, and method of consent.
  • Feedback, opinions, and interactions with our services or on social media.
  • Data on your searches and activities on our website.

Personal Information

We do not seek to collect sensitive personal information unless necessary for a legitimate purpose and in accordance with the law. We do not process information related to race, political opinions, religious beliefs, trade union membership, health, sexual life, or criminal offenses.

Methods of Collection

We collect information directly from you when you contact us, make purchases, subscribe, or use our services. We may also receive information from third parties, such as social networks, and create records of your interactions with us. Note that we are not responsible for information you share publicly.

Purpose of Information Usage

We may use your information for:

  • Providing and managing our services
  • Communicating with you
  • Advertising and marketing
  • Observing user engagement and activity
  • IT and financial management
  • Conducting surveys and ensuring system security
  • Compliance with laws and improving our services

Data Retention

We retain your personal data only as long as necessary for the purposes mentioned. Typically, we will delete your data within 180 days after your account is closed unless required for legal or administrative reasons, generally not exceeding five years. Data will be disposed of securely when no longer needed.

Cookies

Cookies help us recognize returning visitors and customize their experience. We use third-party cookies (e.g., Facebook, Google) to track browsing behavior and purchases. You can block cookies through your browser settings, but this may limit your access to certain services.

Protection of Personal Information

We employ industry-standard measures to protect your personal data, including encryption and secure access controls. While we use high standards for data security, no online method is completely foolproof.

User Rights

Access and Modification: You can access and update your personal information by contacting us with proof of identity. Expect a response within 5 business days.

Deletion: To cancel your account or stop us from using your information, contact us with proof of identity. We may retain information as needed for legal obligations or disputes.

Opt-Out: You can unsubscribe from newsletters or restrict the use of your personal information through the contact methods provided.

Privacy Policy Changes

We may update this Privacy Policy periodically. Significant changes will be announced on our website or via email.

Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact us. We will respond promptly to your inquiries.